Refund Policy
Thank you for your purchase at DigitalInnovationCenter. We take pride in the quality of the food and service we provide. However, we understand that sometimes a product may not be what you expected. This policy describes how we handle returns and refunds for products purchased on our website, digitalinnovationcenter.sbs.
Returns
If you are not completely satisfied with your purchase, our returns policy allows you to return the product within 30 days of receiving it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Please note that to complete your return, we require a receipt or proof of purchase. Do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at the phone number listed on our website, +39 081 459774.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email for further instructions.
Shipping
To return your product, you should mail your product to: Pizzeria Bella Napoli, Via Tribunali 32, 80138, Naples.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over a certain value, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact Us
If you have any questions about our Refund Policy, please contact us at our phone number +39 081 459774, and we will do our best to assist you.
Last updated: April 1, 2023